Privacy Policy

Last Updated: 03/06/2026

Who We Are

At The Cub Club, we are committed to protecting your privacy and handling your personal information responsibly.

Business Name: The Cub Club
Email Address: cubcluborkney@gmail.com
Website: www.thecubclub.net

This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

When you interact with our website, book classes, or contact us, we may collect:

Parent/Guardian Information

Name
Email address
Telephone number
Postal address (if required)

Child Information

Child's name
Child's date of birth or age
Relevant medical information, allergies, or additional support needs (where provided)

Website Information

IP address
Browser type
Device information
Website usage data collected through cookies and analytics

Photography Consent

Where permission is granted, we may collect photographs and videos taken during classes and events.

How We Use Your Information

We use your information to:

Process and manage class bookings
Communicate regarding sessions, events, and bookings
Provide a safe environment for children attending classes
Respond to enquiries
Improve our services and website
Meet legal and regulatory obligations

Our Lawful Basis for Processing

Under UK GDPR, we rely on one or more of the following lawful bases:

Contract

To provide booked classes and services.

Legitimate Interests

To manage and improve our business operations.

Legal Obligation

To comply with applicable laws and regulations.

Consent

For:

Photography and video use
Certain cookies

You may withdraw consent at any time.

Photography and Video

We only use photographs or videos of children for promotional purposes where parental or guardian consent has been provided.

You may withdraw consent at any time by contacting us.

Withdrawal of consent will not affect materials already published before the request was received.

Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties who help us operate our business, including:

Website hosting providers (Wix)
Booking system providers (Wix Bookings)
Email marketing providers
Payment processors (Wix Payments, Paypal etc)
Professional advisers where required

These providers are required to protect your information and only use it for the services they provide to us.

Data Retention

We retain personal information only for as long as necessary to:

Deliver our services
Meet legal and safeguarding obligations
Resolve disputes
Maintain business records

When information is no longer required, it will be securely deleted.

Your Rights

Under UK GDPR, you have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict processing
Object to processing
Request transfer of your data
Withdraw consent at any time

To exercise any of these rights, please contact us using the details below.

Cookies

Our website may use cookies to improve user experience and understand website performance.

You can control cookies through your browser settings and any cookie consent tool provided on the website.

For more information, please see our Cookie Policy.

Data Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure.

Children's Privacy

Personal information relating to children is only collected through a parent or legal guardian for the purpose of providing our services and ensuring children's safety and wellbeing during sessions.

Complaints

If you have concerns about how we handle your personal information, please contact us first.

You also have the right to complain to the:

Information Commissioner's Office

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Cub Club
Email: cubcluborkney@gmail.com
Website: www.thecubclub.net